Terms and Conditions for Keen Hour

Welcome to Keen Hour. These Terms and Conditions govern your access to and use of our online platform and services, including the browsing of our curated selection of luxury timepieces, engagement with our expert watchmaking services, bespoke watch customisation, vintage watch restoration, watch valuations, authorized repair services, and watch accessory sales. By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these Terms and Conditions, please do not use our services.

1. Acceptance of Terms

By using our online platform, you confirm that you are at least 18 years of age or accessing our services with the consent of a parent or guardian. You also agree to comply with all applicable laws and regulations regarding your use of our services.

2. Services Offered

Keen Hour provides a range of services, including but not limited to:

Specific terms and conditions may apply to individual services, and these will be communicated to you at the point of engagement with that service.

3. Pricing and Payments

All prices for products and services displayed on our online platform are in Singapore Dollars (SGD) unless otherwise stated. Keen Hour reserves the right to change prices at any time without prior notice. Payment for all purchases and services must be made in full at the time of purchase or as otherwise agreed upon for bespoke services or repairs. We accept various payment methods as indicated on our online platform.

4. Product Descriptions

Keen Hour strives to provide accurate descriptions and images of our products and services. However, we do not warrant that product descriptions or other content of our online platform are entirely accurate, complete, reliable, current, or error-free. If a product offered by Keen Hour is not as described, your sole remedy is to return it in unused condition, subject to our returns policy.

5. Intellectual Property

All content on this online platform, including text, graphics, logos, images, and software, is the property of Keen Hour or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Keen Hour. You may not reproduce, distribute, display, sell, or exploit for any commercial purpose any content without the express written consent of Keen Hour.

6. User Conduct

You agree to use our online platform only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the platform. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our online platform.

7. Limitation of Liability

Keen Hour and its affiliates, directors, employees, agents, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Indemnification

You agree to defend, indemnify, and hold harmless Keen Hour and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of our online platform, or (b) a breach of these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our services.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Keen Hour

15 Stamford Road,

#01-38 Capitol Piazza,

Singapore, Singapore, 178906

Phone: +65 6835 7788